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Shipping policy

Free Shipping on Orders of $200 or More Within US Orders.

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  • The free parcel shipping offer applies to USA orders only.
  • Only items listed as available for parcel shipping qualify for the promotion.
  • The Free Shipping offer is subject to change without notice.
  • To qualify for free shipping, your order must total $100 or more after any discounts or promo codes are applied, and before any taxes, fees, or shipping charges are added.
  • Free shipping applies only to shipping addresses in United States. Existing parcel shipment restrictions to remote locations may still apply. See full Shipping Policy below for more details.
  • Oversize items needing to be delivered via freight carriers and/or El Dorado Art delivery items are not eligible for free shipping.
  • Products with pricing noted to already include shipping will not receive a discount.
  • Free shipping will not apply if any purchase of an eligible item is cancelled, resulting in a total purchase of less than $200.

How & When Parcel Shipping Orders are Shipped & Delivered 

  • Parcel shipping orders are shipped directly to the shipping address you have provided.
  • Orders ship via standard ground shipping usually within 3 business day from the time your order is placed.
  • Shipment will usually arrive 2-4 business days after the order has shipped for most destinations. Transit time may be longer to remote addresses.
  • Normally, shipment(s) are scheduled to arrive Monday to Friday, between 8 am and 5 pm local time.
  • If you are not home to accept your shipment, a shipping notification card with further details will be issued.
  • Smaller shipments made by courier may be left at your door.
  • Multiple items may be shipped together and would be subject to a change in waiting time. 
  • Orders / shipments cannot currently be fulfilled to certain remote locations such as Yukon, NWT, and Nunavut. Service to these locations may be added in the future.