Shipping policy
Free Shipping on Orders of $200 or More Within US Orders.
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- The free parcel shipping offer applies to USA orders only.
- Only items listed as available for parcel shipping qualify for the promotion.
- The Free Shipping offer is subject to change without notice.
- To qualify for free shipping, your order must total $100 or more after any discounts or promo codes are applied, and before any taxes, fees, or shipping charges are added.
- Free shipping applies only to shipping addresses in United States. Existing parcel shipment restrictions to remote locations may still apply. See full Shipping Policy below for more details.
- Oversize items needing to be delivered via freight carriers and/or El Dorado Art delivery items are not eligible for free shipping.
- Products with pricing noted to already include shipping will not receive a discount.
- Free shipping will not apply if any purchase of an eligible item is cancelled, resulting in a total purchase of less than $200.
How & When Parcel Shipping Orders are Shipped & Delivered
- Parcel shipping orders are shipped directly to the shipping address you have provided.
- Orders ship via standard ground shipping usually within 3 business day from the time your order is placed.
- Shipment will usually arrive 2-4 business days after the order has shipped for most destinations. Transit time may be longer to remote addresses.
- Normally, shipment(s) are scheduled to arrive Monday to Friday, between 8 am and 5 pm local time.
- If you are not home to accept your shipment, a shipping notification card with further details will be issued.
- Smaller shipments made by courier may be left at your door.
- Multiple items may be shipped together and would be subject to a change in waiting time.
- Orders / shipments cannot currently be fulfilled to certain remote locations such as Yukon, NWT, and Nunavut. Service to these locations may be added in the future.