Refund Policy – El Dorado Edit

Thank you for choosing EL DORADO ART LLC. We strive to offer exceptional products and services. As part of our commitment to customer satisfaction, we have established the following refund policy:

1. All sales are final:
   Once a purchase is completed, cash refunds are not available. All sales are considered non-refundable.

2. Store credit:
   Instead of cash refunds, we offer store credit for the full value of returned items.

3. Eligibility for store credit:

   • Items must be returned within 30 days of the purchase date.

   • Products must be in their original condition, unused, and with all tags attached.

   • Proof of purchase, such as a receipt or order confirmation, must be provided.

4. Use of store credit:
   Store credit may be used toward any other product or service offered by EL DORADO ART LLC.
   It cannot be redeemed for cash or transferred to another person.

5. Exceptions:
   Certain items or services may be exempt from this policy due to their nature. These exceptions will be clearly communicated at the time of purchase.

6. Damaged or defective products:
   If you receive a damaged or defective product, please contact us within 7 days of receipt. Depending on the case, we will assist with repair, replacement, or store credit.

7. Policy changes:
   EL DORADO ART LLC reserves the right to modify this refund policy at any time without prior notice. Any changes will take effect once posted on our website.