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Refund policy

No Refund Policy: All Sales Are Non-Refundable, Store Credit Only

Thank you for choosing EL DORADO ART LLC. We strive to provide you with exceptional products and services. As part of our commitment to customer satisfaction, we have established the following refund policy:

  1. All sales are final: Once a purchase has been made, it is considered non-refundable. We do not offer cash refunds or reimbursements for any products or services.
  2. Store Credit: Instead of cash refunds, we offer store credit as an alternative. If you are not satisfied with your purchase, you will receive store credit for the full value of the item(s) returned.
  3. Eligibility for Store Credit: To be eligible for store credit, the following conditions must be met:
  4. a. The item(s) must be returned within 30 days  from the date of purchase.
  5. b. The item(s) must be in its original condition, unused, and with all tags or labels intact.
  6. c. Proof of purchase, such as a receipt or order confirmation, must be presented.
  7. Store Credit Usage: Store credit can be used towards the purchase of any other product or service offered by EL DORADO ART LLC. It cannot be redeemed for cash or transferred to another individual or entity.
  8. Exceptions: Certain items or services may be exempt from the store credit policy due to their nature. These exceptions will be clearly stated at the time of purchase, and the refund policy will be outlined specifically for those items or services.
  9. Damage or Defective Products: In the event that you receive a damaged or defective product, please contact our customer support team within 7 days of receiving the item(s). We will work with you to resolve the issue through repair, replacement, or store credit, depending on the circumstances.
  10. Modifications to the Refund Policy: EL DORADO ART LLC  reserves the right to modify or amend this refund policy at any time without prior notice. Changes to the policy will be effective immediately upon posting on our website or notifying customers through other appropriate channels.

By making a purchase with EL DORADO ART LLC, you acknowledge that you have read, understood, and agreed to abide by the terms and conditions of this no refund policy.

If you have any questions or concerns regarding our refund policy, please contact our customer support team for further assistance.