Sandoná weavers

Weaving in Palma Iraca is a tradition of hundreds of years that has been passed down from generation to generation in the municipality of Sandoná in Colombia. Inspired by the stories of their land and the teachings of their ancestors, each strand preserves the essence that gives rise to hats, baskets and bags.

Inspiration

Inspired by the biodiversity that surrounds their region, each artisan from the Sandoná weaving community gives rise to these beach bags, which through the mastery of their hands intertwine each fiber of Palma de Iraca to give life to each one. these pieces.

CARE:

• We recommend that you do not fold the bag and avoid contact with rough and sharp surfaces so that the fiber does not present any damage or deterioration.
  
• To clean the product, we recommend doing it with a cloth damp with water and avoiding contact with substances such as chlorine or soap.

GUARANTEES

• All parts have a 30 calendar day warranty against manufacturing defects from the time of purchase.
  
• We recommend that you review our terms and conditions to learn more about our guarantees and returns.

RETURN POLICIES

You can return all items sold on the website (unless stated on the product page). To receive your refund, please contact our customer service at hello@eldoradoart.com within 14 hours after receiving your purchase for further instructions. Returns requested after two weeks or without prior notification are not eligible for refund.

STEPS FOR RETURN:

Please contact our customer service team within 14 days of receipt

Receive the Return Authorization Number and place it inside the package with the invoice and the product.

Please ensure you put all returned items with the original packaging and tags (see item conditions for a full refund)

Ship it back to our offices using your preferred shipping service (with tracking) within 7 days of receiving your Return Authorization Number:
CALLE 100 #8A-55 OFFICE 601 TORRE C WORLD TRADE CENTER BOGOTÁ.

After receiving and inspecting your return, our team will contact you and issue a refund to the original payment method ONLY.
Come back and buy again ;)

CONDITIONS FOR RETURNS:

Items must be unworn and unwashed in the exact same condition as they were sent and without any signs of wear;

Products must be returned with the original packaging: Boxes and bags;

All labels must be in their original place;

All items must be returned in the original shipping package for proper protection during delivery.

If all of the above conditions are not met, you may not be eligible for the full refund. In that case, you will have the option of receiving the product back at your expense. If you refuse to return it, we reserve the right to keep the product and the original invoiced amount.

All refunds are made to the original payment method only and may take up to 14 days to appear on your bank statement. Once the refund is issued, you can contact your bank directly for more information.