Sibundoy Seed Necklace
Description
Description
Information
Returns
DANIELLE LAFAURIE
The necklace "SEMILLAS SIBUNDOY" by Danielle Lafaurie is made by a single artisan recreating a typical necklace from the Pasto region. Its seeds are handpicked and undergo a drying process before being bathed, or often painted, in 24K gold. It is entirely handmade, following sustainable processes.
It should be noted that the pieces may vary slightly from the design in the photo, as they are natural and therefore unique pieces.
- Product Specs: 100% handmade from dried seeds with a 24k gold plating.
- Lead Time: 15 business days after purchase. Product could be available before if it is in stock. These pieces are made to order.
- Care instructions: To avoid deterioration of your jewelry, apply make-up, perfume or beauty products before putting it on. Do not use them to go to the beach, swim or exercise. Keep it in a fabric bag to protect it when you are not using it. For pieces made of materials other than silver, please read caring instructions in the product’s description. Stones that break due to smashing or falling have no warranty, as these are deemed misuse or inappropriate care of the jewel.
- Warranty: 30 day warranty for any manufacturer related damages. Passed this period of time, any damages will have to go through an inspection. Please have in mind that sometimes repairing a piece is just as expensive as creating a new one.
RETURN POLICY
You can return all items sold on the website (unless stated on product page). In order to receive your refund, contact our customer service at hello@eldoradoart.com up to 14 after the receipt of your purchase to receive further instructions. Returns requested after two weeks or with no previous notification are not eligible for refund.
RETURN STEPS:
- Contact our customer service team within 14 days upon receipt
- Receive the Return Authorization Number and place it inside the package with the invoice and product.
- Make sure to place all items returned with original packaging and tags (please refer to item conditions for full refund)
- Ship it back to our offices using your preferred shipping service (with tracking) within 7 days after receiving your Return Authorization Number :
CALLE 100 #8A-55 OFICINA 601 TORRE C WORLD TRADE CENTER BOGOTA. - After receiving and inspecting your return, our team will contact you and issue a refund in the original method of payment ONLY.
- Come back and shop again ;)
PRODUCT CONDITIONS FOR FULL REFUND:
- Item(s) must be unused and unwashed in the exact same condition as shipped and without any sign of usage;
- The product(s) must be returned with original packaging: branded boxes and dust bags are also part of the product and should be returned as well;
- All tags should be in its original place;
- All items should be returned in the original shipping package for proper protection during delivery.
If all the above conditions are not met, you may not be eligible for full return. In that case, you will have the option of receiving the product back at your own expense. If you refuse to have it returned, we reserve the right to keep the product and the original amount invoiced.
All refunds are made on the original method of payment only and may take up to 14 days to be disclosed on your bank statement. Once the refund is issued, you may contact your bank directly for more information.
POLITICAS DE RETORNO
Puede devolver todos los artículos vendidos en el sitio web (a menos que se indique en la página del producto). Para recibir su reembolso, comuníquese con nuestro servicio de atención al cliente en hello@eldoradoart.com hasta 14 después de recibir su compra para recibir más instrucciones. Las devoluciones solicitadas después de dos semanas o sin notificación previa no son elegibles para reembolso.
PASOS PARA RETORNO:
- Póngase en contacto con nuestro equipo de atención al cliente dentro de los 14 días posteriores a la recepción
- Recibe el Número de Autorización de Devolución y colócalo dentro del paquete con la factura y el producto.
- Asegúrese de colocar todos los artículos devueltos con el embalaje y las etiquetas originales (consulte las condiciones del artículo para obtener un reembolso completo)
- Envíelo de regreso a nuestras oficinas utilizando su servicio de envío preferido (con seguimiento) dentro de los 7 días posteriores a la recepción de su Número de autorización de devolución:
CALLE 100 #8A-55 OFICINA 601 TORRE C WORLD TRADE CENTER BOGOTÁ. - Después de recibir e inspeccionar su devolución, nuestro equipo se comunicará con usted y emitirá un reembolso SOLAMENTE en el método de pago original.
Vuelve y compra de nuevo ;)
CONDICIONES PARA LAS DEVOLUCIONES:
- Los artículos deben estar sin usar y sin lavar en las mismas condiciones exactas en que se enviaron y sin ningún signo de uso;
- Los productos deben devolverse con el embalaje original: Cajas y bolsas;
- Todas las etiquetas deben estar en su lugar original;
- Todos los artículos deben devolverse en el paquete de envío original para una protección adecuada durante la entrega.
Todos los reembolsos se realizan solo con el método de pago original y pueden demorar hasta 14 días en aparecer en su extracto bancario. Una vez que se emite el reembolso, puede comunicarse directamente con su banco para obtener más información.
